Frequently Asked Questions

Gozo.Services is a comprehensive online directory that connects users with service providers across the island of Gozo, Malta. Our platform makes it easy to find, compare, and book a wide range of services from vehicle rentals to home maintenance, wellness services, leisure activities, and more.

Not at all! While Gozo.Services is certainly useful for tourists visiting the island, it's equally valuable for local residents, property owners, and anyone seeking services in Gozo. Our directory includes everything from everyday services like plumbers and electricians to specialized offerings like diving instructors and wedding planners.

Service availability varies by provider. While many services operate year-round, some seasonal activities may have limited availability during certain months. Each service listing includes information about operating seasons and hours. You can also contact service providers directly through our platform for the most up-to-date availability.

Booking a service is simple:

1. Browse or search for the service you need
2. Select a specific service provider (if desired)
3. Click the "Book Now" button
4. Choose your preferred date and time
5. Fill in your contact details
6. Review and confirm your booking

You'll receive an immediate confirmation email with all the details of your booking.

Yes, you can cancel or reschedule most bookings through your account dashboard or by clicking the link in your confirmation email. Please note that cancellation policies vary by service provider, and some may charge a fee for late cancellations or no-shows. We recommend checking the specific cancellation policy before booking.

Payment policies vary by service provider. Some services require a deposit or full payment at the time of booking, while others allow payment on arrival. The payment terms are clearly displayed during the booking process. When advance payment is required, we offer secure payment processing through credit/debit cards and other popular payment methods.

If you offer services in Gozo and would like to be listed in our directory, you can register as a service provider through our website. Click on "List Your Business" in the footer or contact section, fill out the application form, and our team will review your submission. Once approved, you can create your profile, add service details, and start receiving bookings.

We offer both free and premium listing options. With a free listing, your business will appear in relevant category searches. Premium listings offer additional benefits such as featured placement, multiple service categories, enhanced profile features, and priority customer support. Visit our "List Your Business" page for current pricing and package details.

As a registered service provider, you'll have access to a comprehensive dashboard where you can:

• View and manage incoming bookings
• Set your availability calendar
• Communicate with customers
• Update your service offerings and pricing
• Access reports and analytics

You'll also receive email and/or SMS notifications for new bookings, cancellations, and other important updates.

If you experience any technical issues while using Gozo.Services, please contact our support team through the Contact page. Be sure to include details about the problem, including what device and browser you're using, and any error messages you received. Our team will work to resolve the issue as quickly as possible.

Yes, we take data security very seriously. Gozo.Services uses industry-standard encryption and security measures to protect your personal information. We never share your contact details with third parties without your consent, except as necessary to fulfill your service bookings. For more information, please review our Privacy Policy.